Located in Fairfield, PA, Jester’s Computer Services has been providing computer services to our community since 1998. Offering repairs and custom computer solutions, this family owned and operated businesses is one of my favorites. They recently built a computer system specifically to meet my needs and I couldn’t have had a better experience with them. Talk about a fast machine!
When designing this year’s holiday gift guide, I wanted to ensure there was something for everyone on your list. Jester’s is offering specials on new computer systems, clean-ups and antivirus software, all perfect for the tech junkie in your family.
I asked the Jester’s family some questions so we could all get to know this local stronghold better. After reading their responses, it’s no surprise they’ve been voted the #1 Computer Repair Company in Pick of the County.
When did you start your business and what inspired you to do so?
Back in the DOS days Robert purchased our first family computer – a refurbished IBM which as the time was extremely expensive. When the computer broke and was going to be a fortune to repair, Robert opted to learn how to fix the computer himself through computer courses rather than pay the exorbitant fees to have it repaired. After learning to repair his own computer, he began repairing the computers of friends and family. In 1996, the business was born in the basement of our family home. In 1998 Robert rented out a small commercial space. After a few years, the business grew so much that the shop was moved into the back of the consignment shop that Mary Ellen owned and operated at the time. Eventually, when the consignment shop was no longer feasible, the computer shop took over the entire building. Throughout the years, we have been inspired by the feedback given by our customers and we have been driven to provide the level of service that we would like to receive.
Who do you help and how with your business?
We help residential and small business clients maintain and repair their computer systems and much more. We provide fast, affordable services and you will never catch us pushing products or services that are unnecessary.
Is there a specific charity/cause or annual community event that you contribute to?
We provide gift certificates for fundraisers to roughly 25 area organizations. We provide a yearly labor credit to the Fairfield Fire and EMS Departments and we have donated refurbished computers to local charitable organizations and occasionally persons with medical needs.
What do you love most about the drive behind your business?
What we love most is the appreciation and feedback that we get from many of our clients.
What are some facts about your team?
Our last names are actually Jester which originates from Chincoteague, Virginia. We have customers who have moved to New Jersey, North Carolina and Florida that ship their computers to us for service. Our furthest clients are in Washington State and England.
Robert + Mary Ellen, thank you for participating in our first annual holiday gift guide. You provide an invaluable service to our community and I love your commitment to customer service and providing computer solutions at reasonable prices. Congratulations on being voted Pick of the County, an honor well deserved!